Update the printer firmware using this link. If the copy is working fine, follow the below step. If you are facing the same issue while making a copy, follow the below HP document.
Printing Errors or Lights & Stuck Print Jobs.
Update the printer firmware using this link. If the copy is working fine, follow the below step. If you are facing the same issue while making a copy, follow the below HP document.
Printing Errors or Lights & Stuck Print Jobs.